The manager
The forced door lands on the desk that is already staffed, ahead of the phone call, with the instruction you wrote for that kind of alarm.
Self-storage
The office already has someone in it. Show them the door.
Many units, frequent activity, a staffed desk. Most of what goes off is not something a monitoring company should be telephoning about. The person in the office should see it first.
A forced door at 9pm. The monitoring company starts a call list. The manager in the office finds out when the phone rings, from somebody hundreds of miles further away than the door.
Alarm Station puts the alarm on the desk that is already staffed. Faults and nuisance activity stay on their own list, so a low battery does not look like a break-in. I’m on it, Resolved, and a record of who dealt with it.
- Many doors, one touchscreen.
- Your alarm company’s number is on the screen if staff need backup.
- If the office is empty out of hours, keep the central station behind you for exactly those hours.
The owner
Fewer dispatches for activity that turns out to be a tenant with a key, and a record of what the office actually did about each one.
Tenants
Somebody looks at the unit while it still matters, instead of a call list working its way toward the office.
Talk to us.
If you sell alarm systems, or you run a staffed community and wish the alarms showed up at the desk, we would like to hear from you.