Alarm Station

Integration

Built for Alarm.com accounts.

Alarm Station works with the standards most alarm companies use like Contact ID and SIA. On Alarm.com accounts it goes further, supporting nearly every enhancement their platform sends.

Alarm.com

A standard alarm account tells staff that something happened, and roughly where. An Alarm.com account can do a great deal more than that, and Alarm Station puts nearly all of it on the screen in the staff area.

Staff can hear the room and speak into it. They can watch the camera that saw it. They can see where a resident has gone. They can be told that somebody did not get up this morning.

Your customers are already paying for most of this. What it has been missing is somewhere to land in front of a person who can do something about it.

When somebody needs help

A fall, a button pressed, a morning where nobody got up. These reach the Alarm Station as themselves, with the instruction your staff wrote underneath.

Fall detection

Arrives as a medical alarm needing somebody now. Staff can open a voice call on their way down the hall and be talking to the person before they get there.

Safety Button

Somebody pressed it. Staff see it as a call for help and what to do about it, without anybody reading out an account number first.

Missed check-in

A resident sets a time to check in from the Alarm.com app, and the time passes without them doing it. Staff know to look in on them.

Expected activity

Alarm.com Wellness can describe what normal looks like for a resident: the medicine cabinet opened, somebody up by a certain hour. When one of those does not happen, it reaches staff instead of sitting in a report.

Mobile alarm location tracking

A wearable alarm carries a location, so staff are not looking for somebody in the unit their system is registered to. One tap opens Alarm.com’s live map, and it keeps up as they move.

IndiGo cellular PERS

The pendant is the whole system, so staff can talk to the person wearing it wherever they have gone.

Two-way voice

Alarm.com can open a voice path into the home on an alarm. Alarm Station answers it, attaches it to the alarm already on screen, and hands it to whoever is standing there.

The call is connected with one touch

It appears on the alarm staff are already looking at. No number to dial, no account to read out, no second device to pick up.

Two-way, talk-only or listen-only

Staff choose the direction and change it in the middle of a call, from the Alarm Station.

Listen-only on duress, silent panic and holdup

The call opens with the far end muted. Staff can hear the room, and nothing in the home gives away that somebody is listening. It is the kind of alarm that means a person may be acting normally because somebody is standing next to them.

One tap for more time

Staff who need longer tap once, as often as they need. Nobody is watching a clock or calling back in, and it ends when the alarm is resolved.

Video verification and remote video monitoring

Where there are cameras, staff can find out whether an alarm is real before anybody is sent anywhere.

Video verification

The alarm came from the alarm system, and cameras cover the same space. They are how staff tell a real intrusion from a door somebody forgot about.

Remote video monitoring

A monitored camera that sees a person or a vehicle where there should not be one raises a security alarm in its own right, not a note in a log.

Recorded clips and live video

Staff see the clip the camera flagged, then switch to a live view of the same camera. No timeline to scrub and no second app to open.

Talkdown, two-way camera audio

Staff can speak through a camera from the Alarm Station, to somebody who is not expecting to be spoken to.

Camera tamper

A camera interfered with, or a memory card removed and replaced, arrives as something to deal with.

Built for resident privacy

There is no camera list in Alarm Station and nothing to look through. Video is reachable from an open alarm and nowhere else, and only cameras a customer deliberately put under monitoring take part at all.

Break-ins and emergencies

The alarms where the question is not whether to respond, only how fast.

Crash and smash protection

An intruder who destroys the alarm system during the entry delay, before it can report anything. Alarm.com raises the alarm on the silence, so the attack designed to produce nothing produces an alarm needing somebody now.

Gunshot detection

A shot fired goes straight to the top of the screen. So does everything else a detector says about itself: tests, self-tests, tampering, and going quiet.

In-app panic

Medical, fire, police and silent police raised from the Alarm.com app, by a resident or by somebody on staff who is nowhere near a wall.

In-app verify and cancel

When somebody answers for an alarm already on screen and says it was real, or says it was a mistake, staff see that on the card rather than deciding alone.

Everything else Alarm.com is watching

The platform notices a great deal that never becomes an alarm signal. Alarm Station can put any of it in front of staff.

Alarm.com Wellness

Activity patterns, routines and the changes in them that a care team would want to know about before they become an incident.

Business Activity Analytics

What is happening across a commercial site, on the same screen as the alarms rather than in a dashboard somebody remembers to open.

Fleet tracking

Vehicles, where they are and what they are doing, for a customer whose site does not stop at the property line.

Sensor activity monitoring

Doors, motion and everything else worth watching that is not worth an alarm.

How all of it reaches us

Alarm.com reports some of this as alarm signals and the rest as notifications. Alarm Station takes both, which is why the activity and analytics above sit on the same screen as the alarms rather than in somebody’s inbox.

Accounts that are not on Alarm.com work too. Alarm Station reads the Alarm.com protocol carried over SIA DC-09, and plain SIA DC-09 and Contact ID besides, so a system reporting directly is understood and no account is left out.

What an Alarm.com account adds is everything on this page. See what it means for your accounts, or ask us about your accounts.

Alarm Station is an independent product. It is not affiliated with, endorsed by, or certified by Alarm.com, and Alarm.com is their trademark.

What we support today

This is not the whole of what Alarm.com can do, so if something you sell is not here, ask rather than assume.

Wearables and personal safety

  • Safety Button pressed
  • Fall detection
  • Missed check-in on a scheduled app check-in
  • Mobile alarm location, matched to the wearable that raised it
  • IndiGo cellular PERS, including its two-way voice

Two-way voice

  • Voice on an alarm, through the alarm system or an IndiGo pendant
  • Two-way, talk-only and listen-only, changed mid-call
  • Listen-only enforced on duress, silent panic and holdup
  • Extend on request, and end when the alarm is resolved

Video

  • Video verification on an alarm from the alarm system
  • Remote video monitoring: person and vehicle detection
  • The clip that caused the alarm, and live view of the same camera
  • Talkdown, two-way camera audio
  • Camera tamper, memory card removed and replaced

From the Alarm.com app

  • In-app panic: medical, fire, police and silent police
  • In-app verify and cancel against an alarm already open

Security and integrity

  • Every standard Contact ID and SIA signal: burglary, fire, medical, panic, tamper and the rest
  • Crash and smash
  • Gunshot detection: shot fired, tests, self-tests, tamper and silence

Notifications

  • Alarm.com Wellness, including expected activity
  • Business Activity Analytics
  • Fleet tracking
  • Sensor activity monitoring

Transport

  • Alarm.com protocol over SIA DC-09, encrypted
  • Alarm.com email notifications, for everything it does not send as a signal
  • Plain SIA DC-09 and Contact ID for accounts on other platforms

Ask about something not on this list →

Tell us what is on your accounts.

If your accounts are on Alarm.com, we can tell you what would show up on the screen at your customers' sites.