Fall detection
Arrives as a medical alarm needing somebody now. Staff can open a voice call on their way down the hall and be talking to the person before they get there.
Integration
Alarm Station works with the standards most alarm companies use like Contact ID and SIA. On Alarm.com accounts it goes further, supporting nearly every enhancement their platform sends.

A standard alarm account tells staff that something happened, and roughly where. An Alarm.com account can do a great deal more than that, and Alarm Station puts nearly all of it on the screen in the staff area.
Staff can hear the room and speak into it. They can watch the camera that saw it. They can see where a resident has gone. They can be told that somebody did not get up this morning.
Your customers are already paying for most of this. What it has been missing is somewhere to land in front of a person who can do something about it.
A fall, a button pressed, a morning where nobody got up. These reach the Alarm Station as themselves, with the instruction your staff wrote underneath.
Arrives as a medical alarm needing somebody now. Staff can open a voice call on their way down the hall and be talking to the person before they get there.
Somebody pressed it. Staff see it as a call for help and what to do about it, without anybody reading out an account number first.
A resident sets a time to check in from the Alarm.com app, and the time passes without them doing it. Staff know to look in on them.
Alarm.com Wellness can describe what normal looks like for a resident: the medicine cabinet opened, somebody up by a certain hour. When one of those does not happen, it reaches staff instead of sitting in a report.
A wearable alarm carries a location, so staff are not looking for somebody in the unit their system is registered to. One tap opens Alarm.com’s live map, and it keeps up as they move.
The pendant is the whole system, so staff can talk to the person wearing it wherever they have gone.
Alarm.com can open a voice path into the home on an alarm. Alarm Station answers it, attaches it to the alarm already on screen, and hands it to whoever is standing there.
It appears on the alarm staff are already looking at. No number to dial, no account to read out, no second device to pick up.
Staff choose the direction and change it in the middle of a call, from the Alarm Station.
The call opens with the far end muted. Staff can hear the room, and nothing in the home gives away that somebody is listening. It is the kind of alarm that means a person may be acting normally because somebody is standing next to them.
Staff who need longer tap once, as often as they need. Nobody is watching a clock or calling back in, and it ends when the alarm is resolved.
Where there are cameras, staff can find out whether an alarm is real before anybody is sent anywhere.
The alarm came from the alarm system, and cameras cover the same space. They are how staff tell a real intrusion from a door somebody forgot about.
A monitored camera that sees a person or a vehicle where there should not be one raises a security alarm in its own right, not a note in a log.
Staff see the clip the camera flagged, then switch to a live view of the same camera. No timeline to scrub and no second app to open.
Staff can speak through a camera from the Alarm Station, to somebody who is not expecting to be spoken to.
A camera interfered with, or a memory card removed and replaced, arrives as something to deal with.
There is no camera list in Alarm Station and nothing to look through. Video is reachable from an open alarm and nowhere else, and only cameras a customer deliberately put under monitoring take part at all.
The alarms where the question is not whether to respond, only how fast.
An intruder who destroys the alarm system during the entry delay, before it can report anything. Alarm.com raises the alarm on the silence, so the attack designed to produce nothing produces an alarm needing somebody now.
A shot fired goes straight to the top of the screen. So does everything else a detector says about itself: tests, self-tests, tampering, and going quiet.
Medical, fire, police and silent police raised from the Alarm.com app, by a resident or by somebody on staff who is nowhere near a wall.
When somebody answers for an alarm already on screen and says it was real, or says it was a mistake, staff see that on the card rather than deciding alone.
The platform notices a great deal that never becomes an alarm signal. Alarm Station can put any of it in front of staff.
Activity patterns, routines and the changes in them that a care team would want to know about before they become an incident.
What is happening across a commercial site, on the same screen as the alarms rather than in a dashboard somebody remembers to open.
Vehicles, where they are and what they are doing, for a customer whose site does not stop at the property line.
Doors, motion and everything else worth watching that is not worth an alarm.
Alarm.com reports some of this as alarm signals and the rest as notifications. Alarm Station takes both, which is why the activity and analytics above sit on the same screen as the alarms rather than in somebody’s inbox.
Accounts that are not on Alarm.com work too. Alarm Station reads the Alarm.com protocol carried over SIA DC-09, and plain SIA DC-09 and Contact ID besides, so a system reporting directly is understood and no account is left out.
What an Alarm.com account adds is everything on this page. See what it means for your accounts, or ask us about your accounts.
Alarm Station is an independent product. It is not affiliated with, endorsed by, or certified by Alarm.com, and Alarm.com is their trademark.
This is not the whole of what Alarm.com can do, so if something you sell is not here, ask rather than assume.
If your accounts are on Alarm.com, we can tell you what would show up on the screen at your customers' sites.